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Passenger reviews

2019-08-22
Budapest city (all areas)-Budapest Airport (BUD)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-21
Budapest Airport (BUD)-Nagykovácsi
The service was excellent, our flight was on time and there was someone to meet us as soon as we arrived. We would recommend this service to anyone travelling to Budapest
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-21
Budapest Airport (BUD)-Budapest city (all areas)
As noted by others, I thought we were to be met with our driver, but was a representative with a small sign board with multiple names on it. Lack of communication from the person, other than to stand behind them. It became clear that she was then calling the drivers through to meet the pick ups to avoid lengthy waiting costs if flights are delayed etc. Cars are excellent, driver very courteous and return journey was very smooth.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-20
Budapest Airport (BUD)-Pécs
very good service! I am very satisfied with the car, the ride and the driver. The driver was very nice and friendly. I easily spotted the person waiting for me and the overall experience was very safe.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-19
Budapest Airport (BUD)-Budapest city (all areas)
iT'S BETTER IF THE DRIVER SPEK ENGLISH
Punctuality: 5   Driver: 4   Vehicle: 5

2019-08-19
Budapest Airport (BUD)-Budapest city (all areas)
Fantastic service. We booked a return transfer. On arrival at the airport, we were promptly collected and taken straight to our hotel and on return our car was prompt in picking us up again. Drivers were courteous and cars were spacious and clean. Highly recommend.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-19
Budapest Airport (BUD)-Budapest city (all areas)
We were led to believe, in the website description, that the driver would be waiting for us in Arrivals. Instead there was a representative with a list of names and we were told to stand behind (that is all she said). We waited 10 mins for the driver to arrive. The female representative was not at all pleasant, in fact she was rude and abrupt. She did not give a good first impression. It would have been nice if the driver had offered to help with one of our suitcases while walking to the car. The car was good - spacious, clean and comfortable. Because the car was good we booked our return journey to the airport with you. This was a better impression of the service as we avoided the unpleasant airport representative. I would recommend your company but I think your representatives could benefit from some training in customer service.
Punctuality: 3   Driver: 4   Vehicle: 5

2019-08-17
Budapest Airport (BUD)-Budapest city (all areas)
Very good and all as expected . Would use again if visiting Budapest.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-17
Budapest Airport (BUD)-Budapest city (all areas)
Punctuality: 5   Driver: 4   Vehicle: 4

2019-08-16
Budapest Airport (BUD)-Budapest city (all areas)
Contratación muy recomendable. Tuvimos que esperar unos minutos, pero sin problema. Excelente relacion calidad precio.
Punctuality: 4   Driver: 5   Vehicle: 5

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Budapest Airport Taxi Customer Service


budapest airport taxi minibus transfer customer service contact

Should you have any question about our service, please see our FAQ.

If you cannot find the information you need, please info@budtransfer.com. We will reply your request in a few hours during office hours (from 8am till 8pm every day).

If you already have a booking and need an urgent help, please call the emergency number that you can find in the confirmation e-mail.

If you book online, the confirmation is instant and the service is guaranteed.

If you did not receive the confirmation email, it can have three reasons and the solution:

1, you misspelled your email address in the online booking form Solution: send us an email and we will resend you the booking confirmation to your correct email address

2, the confirmation email is in your spam folder (very often happens with hotmail) Solution: check your spam folder

3, your email provider uses a very strong firewall and any email we send you is blocked (this is rare but happens) Solution: send us an email with an alternative email address, or you can also send us an sms (text message to our emergency number In any of the above cases your booking is confirmed. If you filled in all details and made a successful payment, you don't need to worry, your driver will wait for you.

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